$BEFORE_TIT2Downloading updates$AFTER_TIT2

The latest product versions can be downloaded from the FTP server. The customer section structure facilitates easier data exchange between customers and Support team. The section contains the following directories:

Directory nameDescription
root directoryLatest updates (patches, versions).
docsDocumentation files grouped by products and releases.
filesUpdates received from Oracle (patches) and other third-party companies; marketing related materials.
incomingData files received from customer.

Archive naming rules

Archive files with updates are named so that you can easily identify their contents: particular application, version and component. The archive name contains prefix identifying the application, prefix extension identifying the particular application component (usr - client part, srv - server part, rol - scripts creating user and role, doc - documentation and language specification: rus - Russian, enu - English), and the version number of the application to be downloaded. Sometimes the "-bx" postfix (where x - serial number within sequential numbering), used for downloading the application for beta testing. The examples given below illustrate the archive numbering:

File nameDescription
s_cli-srv-012.00.zipThe "Customer service" server part application version 012.00.
s_srv-usr-011.00.zipThe "Service" client part application version 011.00.
pay_bank-rol-009.00.zipScripts creating user and role for the "Bank transfer payments" application version 009.00.
bil_pl-doc-010.00-rus.zipDocumentation on the "Billing engine" application version 010.00 in Russian.
ccnt_vm-usr-008.01-b1.zipThe "Switch gateway TRILOGUE Infinity" client part application version 008.01; downloading within the beta testing program; serial number 1.

Notification

The $COMPANY FTP server automatically notifies our customers of updates available in the root directory (date and time of notification message, size in bytes, link to the file to be downloaded) to e-mail address specified in the user notification options on each working day at 19:00 by Moscow. The example of notification message being mailed is given below: ftp://customer@ftp.billing.ru/

ftp://customer@ftp.billing.ru/

Sep 1818:23:08 20033465444ftp://customer@ftp.billing.ru/pc2oracle-usr-005.03.zip
Sep 1717:01:00 20032119093ftp://customer@ftp.billing.ru/num-usr-007.00.zip
Sep 1717:00:57 20035916ftp://customer@ftp.billing.ru/num-rol-007.00.zip
Sep 1717:00:57 2003292392ftp://customer@ftp.billing.ru/num-doc-007.00-rus.zip
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