$BEFORE_TIT2$LQMegafon$RQ$AFTER_TIT2

The nationwide Megafon operator joins together 7 regional carriers, Moscow and North-West branches including. All carriers run the Peter-Service billing system and another Peter-Service products as well.

Our choice was not casual. The high developers professionalism enabled the system implementation and adaptation under the very pressed timetable. The Roaming Support System RSS made it possible for all our customers across Russia to enjoy our very extensive roaming geography. Quite flexible rating scheme and the system readiness for customization allow to conduct very dynamical marketing policy.

Customer care possibilities, foreseen in the system, give us good tool to prevent churn. New options like Web self-care allow to offer to our subscribers quite different and higher service level.

Vyacheslav Erin, head billing specialist, Megafon OJSC


$BEFORE_TIT2Rostelecom testimonial$AFTER_TIT2

The Interconnect System developed by CJSC $COMPANY was installed in the "Rostelecom" network two years ago.

The company expected to gain the following functionality: available and in-use equipment monitoring, customers' and subscribers' database maintenance, traffic transmission services registration separately for the long distance and international calls along with the appropriate invoice generation, non-standard traffic (re-file) registration.

With PETER-SERVICE ITC we have managed to significantly simplify the work technique and settlements with our customers. It's worth mentioning apart that all the company wishes have always been welcomed by the developers. All our improvement requests have been implemented without any delay.

The system is extremely comfortable in operation, it has proved its high performance and reliability. We have greatly enjoyed the offered feature that enables selecting the random billing period for which you want the document to be generated as well as the option providing manual generation of the documents (collation mechanism is supported), the rating mechanism which allows you to operate both with traffic and the other services provided by the operator and to perform the call cost matrix calculation with the user functions.

Our case study proved that the system is flexible enough to support any schemas of settlements with customers which could be ever used by the long distance telco operator. The system is worth being within the line of products of the leading worldwide companies in this field such as Amdocs and Intec. By now, we are not aware of any similar Russian software product available on the market which is capable of providing the same functionality.

V. Izotov,
Deputy Managing Director,
IT Director of "Rostelecom"