Troubleshooting

This section describes program behavior in non-standard situations and provides possible solutions.

Program error messages

Solo on the Keyboard requires Internet Explorer version 4.0 or higher. If you want, you can install Microsoft Internet Explorer 4.0 from the IE4 folder located on the Solo on the Keyboard disc.

Required interface module not found. Load available one?

The default interface module is English if you have chosen English as your installation language. If the program has already been dealt with, the interface module is the last one used.

This message means that no interface has been installed or it has been removed. To select the required interface reinstall the program. Click OK to load the first available interface.

No interface module found. Please reinstall the application.

Not any interface is installed. Do the following:

  1. Reinstall Solo on the Keyboard.
  2. Select the required training package(s).
  3. Complete the installation

Russian (English) keyboard layout is not found.

English keyboard layout is required to work with the English training package. Russian keyboard layout is needed to work with the Russian training package.

To add the required layout, use the steps below.

  1. For Windows 9x, ME, NT, 2000:

  2. For Windows XP:

  3. Click Add and select Input Language English (United States) or Russian in the Add Input Language box to set English or Russian keyboard layout respectively.
  4. Click OK and restart your computer.